Privacy policy

This policy explains what information busontop collects when you use our online top up bus card service for hafilat cards in Abu Dhabi, and how we handle it. busontop is operated by Busontop Online Services, a VAT-registered business in the UAE.

Information we collect

• Card and top-up details you enter to complete a bus card recharge — the hafilat card number, card category, and amount.
• Contact details you choose to share, such as an email for a receipt or a message you send through the contact form.
• Basic technical data such as device and browser type, collected to keep the site working and secure.

What we do not store

We do not store full payment card data on this website. Card payments are handled over an encrypted connection by the payment provider.

How we use information

We use the information to process your hafilat recharge, send a receipt where you ask for one, respond to support messages, and protect the service from misuse. We do not sell your information.

Cookies

We use a small number of cookies to run the site and remember your choices. See the Cookies policy for details and how to control them.

Retention

We keep information only as long as needed for the purpose it was collected and to meet legal obligations in the UAE, then delete or anonymise it.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it where we are able to. Email support@busontop.com to make a request.

Contact

Privacy questions can be sent to support@busontop.com or by phone to +971 2 491 0377.